Frequently Asked Questions
Everything you need to know about shopping with Agilite Israel
What are the available shipping methods and delivery times?
We offer standard and express shipping options across Israel. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return and exchange policy?
You can return or exchange any unworn item with original tags within 14 days of receipt. Simply contact our customer service team to initiate the process and receive a return authorization.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and local Israeli payment apps for a secure checkout experience.
Are your products covered by a warranty?
Yes, all Agilite Israel products are covered by a limited warranty against manufacturing defects. If you encounter any quality issues, please reach out to us with your order number and photos of the defect.
Can I track my order after it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.